Simplified Chinese | Traditional Chinese
 

Hang Seng Verified by Visa Service


Hang Seng Verified by Visa Service – Online Shopping with Credit Cards is now Safer and more Reliable
Shopping online is increasingly popular. Hang Seng Bank has joined forces with Visa to launch the Hang Seng Verified by Visa Service*. This free online security service makes online shopping safer and more reliable at no extra charge.

Registration is fast and easy. Just log-on to Personal e-Banking to register and create your own Verified by Visa Password and Personal Assurance Message (“PAM”). No special software is required.
Online merchants will connect to Hang Seng for identity verification when your credit card number is entered during a transaction to minimise the risk of unauthorised use of your card.
For extra protection, you can check your PAM before entering the Verified by Visa Password to ensure you are dealing with Hang Seng.
You can enjoy this service upon confirmation from Hang Seng one working day after registration. If you would like to activate the Service immediately, you can call our Customer Service Hotline printed on the back of your Card for confirmation and immediate activation. (press 8 after selecting language)

* For related terms and conditions, please click here.

 

Useful Information

Credit Card Balance Repayment Calculator
Terms and Conditions for Credit Card / Spending Card
Switch to e-Statement / e-Advice Service
Card Benefits Directory for New Customer
Credit Card Minimum Payment Amount


Contact Us

Customer Service Hotline 2822 0228
24-Hour Report Lost Card Hotline 2836 0838
E-mail us
Visit our branches



Important Message to Readers and Internet Privacy Policy Statement
© Hang Seng Bank Limited
This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of Hang Seng Bank Limited's website.