Under the close ties between Hong Kong and Mainland China has arisen an investment landscape of abundant opportunities. Having a good grasp of what you need, at Hang Seng, our all-in-one banking services provide you to experience the banking flexibility and convenience of Greater China Services. The full range of services are accessible through various hassle-free, efficient service channels to satisfy your financial needs in Hong Kong, Mainland China, as well as overseas.
Financial Tips for You
We have prepared a list of financial tips for you to take care of your personal finances with peace of mind even during your long stays on the Mainland.
Worried about postage delays for your account statements? You can freely choose from:
Having a Chinese or English correspondence address for your Integrated Account Statements(1); or
Opting for e-Statement to save mailing time and access your account records for up to 13 months.
Opting for the "e-InvestAdvice" Service: Apart from logging onto Hang Seng Personal e-Banking, you can receive via your email address, Investment Funds' Financial Reports / Unitholders' Notices, as well as Securities Transaction Advices without having to wait for the mail.
Too busy and not able to visit our branches to enquire about our banking services? You can choose to:
Call our Toll-free Enquiry Hotline for Customers Staying on the Mainland(2) at 4001 20 8282 for general personal banking services enquiries whenever and wherever you are on the Mainland.
Access our Secured Loans Enquiry Hotline at 2710 2288 for enquiry and apply mortgage. You can also take care of your mortgage dealings anytime anywhere in a simple and convenient way with the help of Hang Seng e-Valuation and Hang Seng Mortgage Online Application Service.
Looking for an integrated account that provides a high degree of privacy?
Hang Seng Personal e-Banking has adopted "two-factor authentication"(5) - a safe and robust online security measure and its system is upgraded on an ongoing basis to provide better protection for your account.
The account details (including records on deposits, investments and loans) of the integrated accounts provided by Hang Seng Bank are maintained separately from its subsidiaries, including any Mainland branch / sub-branch with which you have an account. Accordingly, you will enjoy full autonomy in managing your accounts in Hong Kong and Mainland China.
Open a Hang Seng Integrated Banking account
now to experience the all-in-one Greater China Services and
an array of fabulous offers.
Chinese Correspondence Address service is applicable to the account statements and customer advices of Integrated Account and activated investment sub-accounts.
Toll-free Enquiry Hotline allows you to contact us for free even staying on the Mainland. This hotline is applicable to enquiries on general personal banking service only but not applicable to enquiries/transactions of investment related matters. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards and is free of IDD charge. Please contact relevant service supplier for details. Hang Seng Bank Limited (the "Bank") assumes no responsibilities for such service. Customer agrees to be bound by the terms and conditions for the service provided by service providers which may be amended from time to time. For any claims, disputes and complaints regarding such service and information, customer should refer directly to service providers.
Activation of Investment Services Account via Hang Seng Personal e-Banking is only applicable to sole name accounts. For joint name accounts, customers are required to visit any Hang Seng Bank branch to complete the relevant procedure.
The Prestige Banking 24-Hour Mainland Toll-free Manned Hotline is applicable to Hang Seng Prestige Banking customers only. This hotline is not applicable to investment related matters and is only applicable to designated general account services. The Toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones, and call cards and is free of IDD charge. Please contact relevant service supplier for details. Hang Seng Bank Limited (the "Bank") assumes no responsibilities for such service. Customer agrees to be bound by the terms and conditions for the service provided by service providers which may be amended from time to time. For any claims, disputes and complaints regarding such service and information, customer should refer directly to service providers.
Two-factor authentication uses a combination of two different factors (i.e. Security Code and Security Device Serial Number) to verify customer's identity.
|Investors should note that all investment involves risks. Prices of investment products may go up as well as down and may even become valueless. Investors should not only base on this marketing material alone to make any investment decision, but should read in detail the offering documents and the Risk Disclosure Statement of the relevant investment products.