Hang Seng Personal e-Banking

Online Registration
What can you do with Personal e-Banking?
Account Services
Account Overview Transfers Time Deposits
Foreign Currency / Gold Account Opening / Upgrade Purchase of Bank Draft / Cashier Order
ATM Card Replacement Change of Account Statement Date Request for Cheque Book
Request for Certificate of Account Balance / Statement or Voucher Copy Request for Integrated Account Phone PIN   

Bill and Payment Services
Bill Payments e-Bill Services Setup of Direct Debit Authorisation

Securities Investment Funds Equity Linked Investment
FX and Precious Metal Margin Trading Services Capital Protected Investment Deposits MaxiInterest Deposits
Investor Toolbox Investment Account Opening Application for Instant Order Confirmation Service
Risk Profiling Questionnaire      

Travelsure Personal Accident Credit Care
Home Care Full-time / Part-time Domestic Helper   

Loans & Overdraft
Mortgage Instalment Loan Revolving Loan
Asset Link Secured Overdraft Unsecured Overdraft Facility Request for Early Settlement

Card Services
Credit Card / Spending Card Application Cash Dollars Gift Parade Cash / Spending Instalment
Card Security Services Octopus Automatic Add Value Service Request for Credit Card or Spending Card PIN / Phone PIN / Increase in Credit Card Limit

e-Statement / e-Advice Investment Funds e-Reports / e-Notices Service e-Alert

MPF / ORSO Services
Account Overview Contribution History Fund Performance
Change of Investment Allocation      

Customer Services
Account Maintenance Activate Security Device Change Password
Form Download Enquiries, Suggestions and Feedback   

Minimum specifications for the use of Personal e-Banking
For desktops
Internet connection
Windows XP or above
Internet Explorer 7.0 or above with JavaScript enabled and 128-bit SSL encryption

For tablets / mobile handsets
You can access Hang Seng Personal e-Banking not only through your desktop but also through popular tablets and mobile handsets.
Supported Handsets

Investors should note that all investment involves risks. Prices of Investment products may go up as well as down and may even become valueless. The offering documents and the Risk Disclosure Statement of the relevant investment products should be read in detail before making any investment decision.

Smart Tips
Service Demos
Contact Us
Customer Service Hotline
2822 0228
MPF Service Hotline
2213 2213
Internet Security
Click here to find out more about the security features of Hang Seng Personal e-Banking and your protection against fraud.

This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of Hang Seng Bank Limited's website.