e-Banking Security

To provide you with better online protection, Hang Seng Bank has implemented efficient security measures. Two-factor authentication has been introduced for Personal e-Banking, Business e-Banking and Hang Seng HSBCnet. Please click below to find out more.
About two-factor authentication

Two-factor authentication uses a combination of two different factors to verify a user’s identity.

The benefits of using two-factor authentication
Improved security – Internet hackers cannot steal ‘something you have’ in our physical possession over the Internet.
Protection for high-risk transactions – High-risk Internet banking transactions are better protected by an additional authentication factor which is physically held by you only.

Contact Us
Personal e-Banking Service Hotline 2822 0228
Business e-Banking Service Hotline 2198 8000
Hang Seng HSBCnet Service Hotline 2198 8000

This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of Hang Seng Bank Limited's website.